The customer-driven company :
Whiteley, Richard C.
The customer-driven company : moving from talk to action / Richard C. Whiteley - 308 pages ; 24 cm.
Includes bibliographical references and index.
9780201570908
Customer relations
Customer service
658.812 / .W594
The customer-driven company : moving from talk to action / Richard C. Whiteley - 308 pages ; 24 cm.
Includes bibliographical references and index.
9780201570908
Customer relations
Customer service
658.812 / .W594