The art of managing everyday conflict :

Fisher, Erik A.,d1966-

The art of managing everyday conflict : understanding emotions and power struggles / Erik A. Fisher and Steven W. Sharp. - xiii, 236 pages : illustrations ; 24 cm.

Includes bibliographical references and index.

0275981843


Interpersonal conflict.
Conflict Psychology.
Control Psychology.
Emotions--Social aspects.
Conflict management.

303.69 / F533 2004