| 000 | 00961nam a22002777i 4500 | ||
|---|---|---|---|
| 003 | JRU | ||
| 005 | 20161023093359.0 | ||
| 008 | 130325t2011 xxu||||| |||| 00| 0 eng d | ||
| 011 | _a175629 | ||
| 020 | _a9780470915479 | ||
| 040 |
_erda _cJRU LIBRARY _beng |
||
| 082 |
_a650.13 _b.Ac189 |
||
| 100 | 1 |
_aAcuff, Jerry, _d1949- _9109869 |
|
| 245 |
_aThe relationship edge : _bthe key to strategic influence and selling success |
||
| 264 | 1 |
_aHoboken, N.J. : _bWiley, _c2011. |
|
| 300 |
_axv, 256 pages : _billustrations ; _c23 cm. |
||
| 336 |
_atext _btxt _2rdacontent |
||
| 337 |
_aunmediated _bn _2rdamedia |
||
| 338 |
_avolume _bnc _2rdacarrier |
||
| 504 | _aIncludes bibliographical references (pages 249-251) and index. | ||
| 650 |
_aCustomer services. _961442 |
||
| 650 |
_aCustomer relations. _950808 |
||
| 650 |
_aSuccess in business. _944692 |
||
| 700 | 1 |
_aWood, Wally. _9109870 |
|
| 942 |
_2ddc _cPT _h650.13 _i.Ac189 _kG _m2011 |
||
| 999 |
_c175629 _d175629 |
||