Love thy customer : creating delight, preventing dissatisfaction, and pleasing your hardest-to please customers / Rick Brinkman and Rick Kirschner.
Publisher: NY : McGraw-Hill, [2006]Copyright date: copyright 2006Description: 133 pages ; 23 cmContent type:- text
- unmediated
- volume
- 0-07-144802-0
- 658.812 B858
| Item type | Current library | Call number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|
| Print Materials | Graduate School Library Master in Business Administration | 658.812/B858 2006 (Browse shelf(Opens below)) | Available | 0102172 | ||
| Print Materials | Main Library General Circulation | 658.812/B858 2006 (Browse shelf(Opens below)) | Available | 0101003 |
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