TY - BOOK AU - Palmer,Ian AU - Dunford,Richard AU - Buchanan,David A. TI - Managing organizational change: a multiple perspectives approach SN - 9780073530536 (alk. paper) AV - HD58.8 .P347 2016 U1 - 658.406 PY - 2017///] CY - Dubuque, IA PB - McGraw-Hill Education KW - Organizational change KW - Management N1 - Revised edition of Managing organizational change, 2009; Includes bibliographical references and index; Preface -- Groundwork : understanding and diagnosing change -- Managing change : stories and paradoxes -- Images of change management -- Why change? : contemporary drivers and pressures -- What to change? : a diagnostic approach -- Implementation : the substance and process of change -- What changes (and what doesn?t)? : current concerns and developments -- Learning objectives -- Vision and the direction of change -- Change communication strategies -- Resistance to change -- Organization development and sense-making approaches -- Change management, processual, and contingency approaches -- Running threads : sustainability, and the effective change manager -- Sustaining change versus initiative decay -- The effective change manager : what does it take? -- Index; Adult N2 - "Managing Organizational Change: A Multiple Perspectives Approach, 3e, offers managers a multiple perspectives approach to managing change that recognizes the variety of ways to facilitate change and reinforces the need for a tailored and creative approach to fit different contexts. It offers timely updates to previous content, while introducing new and emerging trends, developments, themes, debates, and practices. This edition include: New Coverage of contemporary topics throughout, such as "depth of change" (Chapters 1,4, and 12), change in a recession (Chapter 3), the built-to-change organization (Chapter 4), and the impact of social media and the communication "escalator" (Chapter 7). A new chapter, "The Effective Change Manager: What Does It Take?" (Chapter 12), exploring competency frameworks, interpersonal communication processes and skills, issue- selling tactics, and the need for the change manager to be politically skilled. Improved visual appeal with more graphics and occasional memorable cartoons." --Provided by publisher ER -