TY  - BOOK
AU  - Harmon,Paul
TI  - Business process change : : a business process management guide for managers and process professionals / 
SN  - 9780128003879
U1  - 658.406 
PY  - 2014///
CY  - Amsterdam : 
PB  - Elsevier Incorporated, 
KW  - Electronic commerce
KW  - Organizational change
KW  - System design
N1  - Includes index; [Adult (college level or above)]; [Specialized (professional)]
ER  -