TY - BOOK AU - Van Dooren,Wouter AU - Van De Walle,Steven TI - Performance information in the public sector : how it is used SN - 9780230309128 paperback U1 - 352.439 PY - 2011/// CY - London PB - Palgrave Macmillan KW - Public administration KW - Performance KW - Management KW - Government productivity KW - Evaluation N1 - Includes bibliography and index N2 - "Performance information has long permeated the public sector. The actual use of performance information however has long been taken for granted. This book is one of the first to bring together and international team of acclaimed academics focusing on how and whether politicians, public officials and citizens use public sector performance information. Combining practical experience with academic analysis this book explores the social and organizational dynamics of performance indicators. It moves beyond the technicalities of measurement and indicators and looks at how performance information is changing the public sector." - Provided by the publisher ER -