TY  - BOOK
AU  - Osborne,Stephen P.
AU  - Brown,Kerry
TI  - Managing change and innovation in public service organizations /  
SN  - 0415328985
U1  - 658.406 
PY  - 2005///
CY  - New York
PB  - Routledge
KW  - Public administration
KW  - Organizational change
N1  - Includes bibliographical references and index
ER  -