TY - BOOK AU - Lighter,Donald E. AU - Fair,Douglas C. TI - Quality management in health care: principles and methods SN - 0-7637-3218-4 U1 - 362.1 PY - 2004/// CY - Boston PB - Jones and Bartlett. KW - Medical care KW - Quality control KW - Quality Control KW - Statistical methods KW - United States KW - SOCIAL WELFARE PROBLEMS AND SERVICES ER -