TY  - BOOK
ED  - 3G E-Learning
TI  - Customer, care, service & hospitality ethics
SN  - 9781984679147
U1  - 171.1 
PY  - 2023///
CY  - New York
PB  - 3G E-Learning
KW  - Hospitality
KW  - Ethical aspects
N1  - Includes bibliographical references and index; Adult
N2  - "This book brings an understanding of customer experience quality in hotel operations. The new millennium has given way to the growth of knowledge based, seamless global society, characterized by constant rapid change quite difficult for an average mind to even gauge. In the new millennium it has become imperative  for business throughout the world to conduct business ethically, in order to survive, grow and thrive. Ethical practices contribute to an organizations productivity by minimizing losses, creating trust with suppliers, establishing customer loyalty and maintaining a successful team of employees. This book has attempted to discuss the various components, the parameters and its effects on business and the customers wholly." --Provided by publisher
ER  -