TY - BOOK AU - Martinez,Diane AU - Peterson,Tanya AU - Wells,Carrie AU - Hannigan,Carrie AU - Stevenson,Carolyn TI - technical writing: a reference for technical writers at all levels SN - 9781607147091 U1 - 808.066 PY - 2011///] CY - NY PB - Kaplan KW - Technical writing N1 - Includes bibliographical references and index ER -