TY  - BOOK
AU  - King,John H,Jr
AU  - Cichy,Ronald F.
TI  - Managing for quality in the hospitality industry
SN  - 0-13-094589-7
U1  - 647.94 
PY  - 2006///]
CY  - N.J.
PB  - Pearson Prentice-Hall
KW  - Total quality management
KW  - Quality control
KW  - Hospitality
KW  - Management
KW  - PUBLIC HOUSEHOLDS, MANAGEMENT
ER  -