TY  - BOOK
AU  - Haynes,Philip
TI  - Managing complexity in the public services
SN  - 0-335-21220-4
U1  - 351 
PY  - 2003///]
CY  - England
PB  - Open University Press
KW  - Public administration
KW  - PUBLIC ADMINISTRATION
N1  - Includes bibliographical references and index
ER  -