Customer care excellence : how to create an effective customer focus / Sarah Cook
Publisher: UK : Kogan Page, 2011Edition: 6th edDescription: 278 pages ; 25 cmContent type:- text
- unmediated
- volume
- 9780749457051
- 658.812 .C771
Item type | Current library | Call number | Status | Date due | Barcode | |
---|---|---|---|---|---|---|
Print Materials | Main Library General Circulation | 658.812 .C771 2011 (Browse shelf(Opens below)) | Available | 0110938 |
Includes bibliographical references and index.
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